Healthcare technology leader is working to simplify the practice of care for more than 160,000 ambulatory care clinicians across the U.S.

BOSTON --(BUSINESS WIRE)

athenahealth, Inc., a leading provider of network-enabled software and services for health care practices nationwide, today announced the company won three 2025 Best in KLAS awards, including:

“For 19 years, the voices of our customers have helped us earn recognition from KLAS,” said Bob Segert, chairman and chief executive officer of athenahealth. “And for the second year, the award for Overall Independent Physician Suite is a testament to our unwavering focus on delivering innovative, purpose-built solutions that help practices deliver exceptional patient care, grow their businesses, and stay independent. In an environment where succeeding in value-based care, integrating artificial intelligence, and creating positive experiences for patients are all required of a modern practice, athenahealth customers have a partner dedicated to their success.”

Gathering insight from approximately 30,000 provider interviews, KLAS through its 2025 Best in KLAS Awards - Software and Services Report recognizes software and service companies in the healthcare landscape that are actively working to help healthcare professionals improve patient care. athenahealth’s three awards highlight how the company’s suite of end-to-end technology and integration services increase clinical efficiency, optimize practices’ clinical and financial performance, and deliver on patient and provider expectations.

"athenaClinicals is probably the easiest EMR I have ever seen. Our ability to document things efficiently has increased since we were on our last EMR. We see really good patient portal adoption, and that is great because we want to be able to stay in contact with our patients. athenahealth's product makes my life easier. It is very easy to work with, understand, and solve problems in it," said the director of an ambulatory practice in November 2024.

In addition to athenahealth winning three Best in KLAS awards, the company also ranked highly in the following categories:

  • #2 Ambulatory EHR for 76+ Physicians, Independent
  • #2 Small Practice Ambulatory EHR/Practice Management, Independent
  • #2 Practice Management for 76+ Physicians, Independent
  • #2 Ambulatory RCM Services (EHR-associated)
  • #2 Ambulatory EHR, Health System Owned
  • #3 Patient Portals
  • #3 EHR-Centric Virtual Care Platforms

“In the ever-evolving healthcare landscape, achieving excellence is no small feat. Winning a Best in KLAS award—or in athenahealth's case, three awards this year including the Overall Physician Practice Vendor—signifies a commitment to delivering outstanding value and innovation to healthcare providers and patients alike. It is a testament to their hard work, dedication, and passion—all of which are needed to drive our industry forward,” said Adam Gale, CEO of KLAS Research.

At athenahealth, simplifying the practice of care is at the heart of everything the company does, on behalf of more than 160,000 providers on its network. Since 1997, athenahealth has empowered customers to deliver the best possible outcomes for their patients and their business through innovative clinical, financial, and patient engagement technology, unified within its flagship solution, athenaOne®. The company’s open, connected network aims to surface the right information at the right time and its embedded, comprehensive service model is dedicated to improving customer experience and performance.

A physician told KLAS in July, 2024, "I love how athenahealth takes feedback and inputs. They make that information real within the EMR. That information is constantly changing, but it is updated quickly. If something needs to change to be more modern or easier to use, the vendor will bring it in very quickly. I love the system's integration. It allows me to really see drug interactions make a difference, and the system's cost integrations have been great."

athenahealth will accept the Overall Independent Physician Practice Suite award at ViVE Conference on Monday, February 17 in Nashville, Tennessee, and will also participate in the Best in KLAS Awards Ceremony on Monday, March 3 at HIMSS Global Health Conference & Exhibition in Las Vegas, Nevada.

About KLAS

KLAS is a research and insights firm on a global mission to improve healthcare. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software and services to deliver timely reports and performance data that represent provider and payer voices and act as catalysts for improving vendor performance. The KLAS research team publishes reports covering the most pressing questions facing healthcare technology today, including emerging technology insights, that provide early insights on the future of healthcare technology solutions. KLAS also fosters measurement and collaboration between healthcare providers and payers and best practice adoption. Learn more at klasresearch.com.

About athenahealth, Inc.

athenahealth strives to cure complexity and simplify the practice of healthcare. Our innovative technology includes electronic health records, revenue cycle management, and patient engagement solutions that help healthcare providers, administrators, and practices eliminate friction for patients while getting paid efficiently. athenahealth partners with practices with purpose-built software backed by expertise to produce the insights needed to drive better clinical and financial outcomes. We’re inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Learn more at athenahealth.com.

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